Label Maker use and transfer of information received from Google APIs to any other app will adhere to Google API Services User Data Policy, including the Limited Use requirements.
Privacy and security are of utmost importance to Label Maker, and we strive to ensure that our technical and organizational measures respect your data protection rights.
This Privacy Policy describes how we manage, process, and store personal data submitted in the context of providing our services. "Personal data" refers to any information relating to an identifiable individual or their personal identity.
By subscribing to our services or filling in a contact form on our website (https://labelmaker.co), you agree and accept that we may gather, process, store, and/or use the personal data submitted in accordance with the rules set forth below.
By giving your consent, you also retain the right to have your personal data rectified, to be forgotten, and/or to be erased.
Personal data is collected on our website by Label Maker, a company registered under the laws of [Your Country], with its main office at 116 Belvedere Terrace, Santa Cruz, CA 95062.
When you use our services, the following data is collected and managed: your email address, metadata about your label creation activities.
By subscribing, we may also ask you for the following information: first name, last name, postal address, country, telephone number, IP address(es), and domain name.
Some data is collected automatically by reason of your activity on the site (see paragraph on cookies below).
The data submitted does not include any sensitive personal data, such as government identifiers (e.g., social security, driving license, or taxpayer identification numbers), complete credit card or personal bank card numbers, medical records, or particulars connected with applications for care or treatment associated with private individuals.
With each label merge, only a subset of information is stored on our secure servers. This information, called metadata, includes:
This is the exhaustive list of information that is saved at each merge. The list of your recipients is not transmitted to our server, nor is any other information not listed herein.
The principal purpose of collecting your personal data is to offer you a safe, optimal, efficient, and personalized label creation experience. To this end, you agree and accept that we may use your personal data to:
We use the personal data submitted to us only in accordance with the applicable data protection legislation.
For those of you that have expressly opted in to receive our Label Maker newsletter, you can easily unsubscribe by following the “unsubscribe” links included in every email.
Label Maker publishes a list of Customers & Testimonials on its site with information on our customers’ names and job titles. Label Maker undertakes to obtain the authorization of every customer before publishing any testimonial on its website. If you wish to be removed from this list, you can send us an email at info@labelmaker.co and we will delete your information promptly.
Personal data relating to you collected on our website is destined for Label Maker’s own use and may be forwarded to Label Maker’s partner companies to obtain assistance and support in the context of carrying out our services. Label Maker ensures that it has clear data protection requirements for all of its third-party providers.
Label Maker does not sell or rent your personal data to third parties for marketing purposes.
In addition, Label Maker does not disclose your personal data to third parties, except if: (1) you (or your account administrator acting on your behalf) request or authorize disclosure thereof; (2) the disclosure is required to process transactions or supply services which you have requested; (3) Label Maker is compelled to do so by a governmental authority or regulatory body, in the case of a court order, a summons to appear in court, or any other similar requisition from a government or the judiciary, or to establish or defend a legal application; or, (4) the third party is a subcontractor or sub-processor of Label Maker in the carrying out of services.
In accordance with the GDPR and other applicable data protection laws, you have the right of access, correction, and removal of your personal data. You may exercise these rights by sending us a support ticket directly on the support chat (either on the website or on the app) or by sending an email to info@labelmaker.co. Your requests will be processed within 30 days. We may require that your request be accompanied by a photocopy of proof of identity or authority.
You can also modify personal data by logging into your account and clicking on “User Settings”.
As a general rule, Label Maker uses cookies and tracking to improve and personalize its website and/or measure its audience. Cookies are files saved on your computer’s hard drive when browsing on the Internet and on our site. A cookie is not used to gather your personal data without your knowledge but to record information on site browsing which can be read directly by Label Maker on your subsequent visits and searches on the site.
You can choose to decline acceptance of all cookies, but your ability to browse certain pages of the site may be reduced. The cookies used by Label Maker are intended to enable or facilitate communication, enable the services requested by users, recognize users when they re-visit the site, secure payments, register the language spoken by users, or other preferences necessary for the service requested.
Label Maker also uses analytics and tracking tools to measure website and digital data to gain customer insights, carry out analyses on browsing experience to improve content, and send targeted advertisements.
By default, cookies are not installed automatically (with the exception of those cookies needed to run the site and Label Maker’s services), and you are informed of their installation by a banner. In accordance with applicable regulations, Label Maker will require your authorization before implanting any other kind of cookie on your hard drive. To avoid being bothered by these routine requests for authorization and to enjoy uninterrupted browsing, you can configure your computer to accept Label Maker cookies or we can remember your refusal or acceptance of certain cookies. By default, browsers accept all cookies.
When you access third-party sites directing you to our website, or when you are reading integration or social media links, cookies can be created by the companies disseminating these links. These third parties may be able to use cookies in the context of Label Maker’s services and are responsible for the cookies they install. It is their conditions on cookies that apply. Label Maker assumes no liability in regard to the possible use of cookies by third parties.
In the context of using our services, namely creating labels and badge names, Label Maker has access to some information contained in the spreadsheet you created inside Google services (namely Google Sheets and Google Docs).
This data is not stored on our secure servers but is processed on Google services directly. Only a limited part of such data (namely metadata) is transmitted to our secure servers, with a limited list of people authorized to access such data, particularly for providing support services.
You can easily recover, modify, and/or delete such information at any time by notifying us. Once such data is removed from our servers, we are unable to retrieve it.
In no case does Label Maker sell, share, or rent out any of your information to third parties, including but not limited to contact lists, nor does it use them for any purposes other than those set forth in this policy. We will use the information from your Google Account only for technical requirements and for providing you with customer support services.
As the creator of the contact lists and associated mail campaigns, you are considered the data controller within the meaning of the GDPR, and Label Maker is acting only as a data processor. In this capacity, you are responsible for:
If a recipient of your emails sent via our services requests us to modify or delete their personal data, we will honor that request after proper verification and inform you of it.
Label Maker collects your personal data to fulfill its contractual obligations and to inform you about how and when you use our services. We retain this data in active databases, log files, or other types of files for as long as you use our services.
Label Maker only stores your data for the time needed to provide our services and in no event longer than 3 months after closing your account (unless otherwise required by law). You can access your personal data for as long as you hold an active account with us and for a period that varies depending on the type of data concerned. Your event data (statistics, for example) will be deleted every 13 months during active use of your account. Other data may be deleted at any time during active use of your account in accordance with the provisions set forth above.
The host servers on which Label Maker processes and stores its databases are located exclusively within the Google infrastructure, in the European Union and the United States of America.
Label Maker will inform you immediately, to the extent we are legally authorized to do so, in case of any application or order originating from an administrative or judicial authority relating to your personal data.
Within the framework of its services, Label Maker attributes the very highest importance to the security and integrity of its customers’ personal data.
Thus, and in accordance with the GDPR, Label Maker undertakes to take all pertinent precautions to preserve the security of the data and, in particular, to protect it against any accidental or unlawful destruction, accidental loss, corruption, unauthorized circulation or access, as well as against any other form of unlawful processing or disclosure to unauthorized persons.
To this end, Label Maker implements industry-standard security measures to protect personal data from unauthorized disclosure. By using industry-recommended methods of encoding, Label Maker takes the necessary measures to protect information connected with payments and credit cards.
Moreover, to avoid unauthorized access and ensure data accuracy and proper use, Label Maker has put in place appropriate electronic, physical, and managerial procedures to safeguard and preserve the data gathered through its services.
However, there is no absolute safety from piracy or hackers. That is why, in the event a security breach affects you, Label Maker undertakes to inform you thereof without undue delay and to use its best efforts to take all possible measures to neutralize the intrusion and minimize the impacts. Should you suffer any loss due to the exploitation by a third party of a security breach, Label Maker undertakes to provide you with every assistance necessary so you can assert your rights. Moreover, if, by some exceptional case, the direct loss incurred arose due to fault or gross negligence by Label Maker, you will be able to seek compensation within the limit of liability referred to in our Terms of Use.
You should keep in mind that any user, customer, or hacker who discovers and takes advantage of a security breach renders themselves liable to criminal prosecution, and Label Maker will take all measures, including filing a complaint and/or bringing court action, to preserve the data and rights of its users and itself and to limit the impacts.
Label Maker reserves the right to update this Privacy Policy at any time, particularly pursuant to any changes made to the laws and regulations in force. Any modifications made will be notified to you via our website or by email, to the extent possible, at least thirty (30) days before any changes come into force. We recommend that you check these rules from time to time to stay informed of our procedures and rules relating to your personal information.
If you have questions, you can email us at our Data Protection Officer directly at: info@labelmaker.co or by mail to: Label Maker, Attn: Data Protection Officer / Legal Department, 116 Belvedere Terrace, Santa Cruz, CA 95062.
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